Privacy Policy

Last updated: June 2026

St Matthew's Wellness Centre ("we", "us", "our") is committed to protecting your privacy. This policy explains, in plain English, what personal information we collect when you use our website, why we collect it, and what we do with it.

Who we are

St Matthew's Wellness Centre, Prudhoe, Tyne Valley. If you have any questions about this policy or your information, contact us at info@sttmatthewswellness.co.uk or call 07947 444 179.

What we collect

We only collect the information you choose to give us through our contact and room-hire enquiry forms. That is:

• Your name
• Your email address
• Any details you include in your message (for example, the class or space you're interested in)

We do not ask for or store any more than this, and we don't collect anything automatically about you beyond what's described under "Cookies" below.

Why we collect it & our lawful basis

We use your details only to respond to your enquiry and arrange the class, space hire or information you've asked about. Our lawful basis for this is legitimate interests (replying to a message you've sent us) and, where relevant, taking steps to enter into an arrangement at your request.

Who we share it with

We never sell your data. We use a small number of trusted service providers to run the website and handle enquiries:

• Web3Forms — securely delivers your form submission to our inbox.
• Cloudflare — hosts the website and helps keep it secure and fast.
• Google Fonts — provides the website's fonts; this may involve your browser contacting Google's servers (which can see your IP address) but sets no cookies.

If you email or call us directly, your message is handled through our normal email and phone provider.

Cookies

This website does not use cookies for tracking, analytics or advertising. We set no cookies of our own. (Our host may set a strictly-necessary security cookie to protect the site from bots, which doesn't identify you.)

How long we keep it

We keep enquiry emails only as long as needed to deal with your request and for a reasonable period afterwards in case you get back in touch. You can ask us to delete your information at any time.

Your rights

Under UK data protection law you have the right to ask us to access, correct, or delete the personal information we hold about you, and to object to how we use it. To do any of these, just contact us using the details above. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will appear on this page with a revised "last updated" date.